- Prefer to find the answer yourself? Ask Dash, our AI chatbot — available 24/7 and searches all Help Center content instantly.
- Need help right away or an urgent issue fixed? Call us.
- General question or something that isn’t time-sensitive? Email us at support@gpsinsight.com.
Self-Service: Ask Dash
Dash is our AI-powered chatbot, available 24/7. It searches all Help Center content to answer your question instantly — no wait time. It’s a great first stop if you’d rather find the answer yourself before calling or emailing.
Support Hours
- Support is available 24 hours a day, 7 days a week. Staffing is focused during standard business hours, so calls and emails during that window typically get the fastest response.
Support Email
Use email for standard inquiries, non-urgent troubleshooting, or requests that don’t require an immediate fix. Expect a response during business hours.
Support Phone Numbers
Main Support
- Local: 480-663-9454
- Toll Free: 866-477-4321
Additional Support Lines
- Local: 480-847-2780
- Toll Free: 866-495-9240
- Toll Free: 877-377-3036
- Toll Free: 877-477-2640
Specialized Support
- Device Upgrade Support: 877-466-6577
- Implementation Support: 855-408-7225
- ELD Support: 480-240-4414 or 480-576-6448
- Fax (Accounting): 480-513-1694
When to Use Dash, Call, or Email
| Situation | Best Option |
|---|---|
| Want a quick answer on your own, any time | Dash (AI chatbot) |
| Urgent issue, device down, need it resolved quickly | Call |
| General question, account inquiry, non-urgent request | Email — support@gpsinsight.com |
| Not sure who to talk to | Call the main line — we’ll route you |