Fleet Tracking Portal

The Portal provides you with a simple and easy-to-use user interface, intuitive features, and streamlined processes.

Standard

Documentation

Videos

Deep Dives

How Do I Interpret Diagnostic Data

Are you curious about the various diagnostic data you’re seeing reported from your vehicle? This article is meant to help give more insight and understanding regarding the multiple diagnostic values your device may be reporting. Device Diagnostics Please see the below table for the diagnostic type and a corresponding description. This data doesn’t necessarily relate…
Pro

Documentation

Videos

Idle Time Detail Report

The Idle Time Detail Report lists the total time each vehicle in your organization spends idling and the approximate amount of fuel used while idling.

Deep Dives

How Do I Interpret Diagnostic Data

Are you curious about the various diagnostic data you’re seeing reported from your vehicle? This article is meant to help give more insight and understanding regarding the multiple diagnostic values your device may be reporting. Device Diagnostics Please see the below table for the diagnostic type and a corresponding description. This data doesn’t necessarily relate…
  Classic Portal

The Classic Portal provides you with end-to-end visibility of location, reporting, and more for your fleet.

Standard

Documentation

Videos

Best Practices

3G Device Exchange

Upgrading from a 3G device? Here are the steps to request deactivation, and install and register the upgrade device.

Vehicle Warranties & Third-Party GPS Devices

Throughout the course of a vehicle’s life, regularly scheduled maintenance, or even non-scheduled maintenance/repair can become a burden, specifically when it comes to shop technicians refusing to work with the vehicle due to the installed GPS devices. Technicians may refuse to work with a vehicle altogether due to a third-party device installation, claiming the device…

Deep Dives

What are DTCs?

When a vehicle detects a system malfunction it generates a diagnostic trouble code (DTC), which will alert the driver via a warning light or other indicator on the vehicle’s dashboard. DTC codes help you understand what needs to be fixed so you can keep your vehicle safe and healthy. Understanding DTCs DTC’s (Diagnostic Trouble Codes)…
Pro

Documentation

Videos

Adding a Vehicle

After your device(s) have been installed in your vehicle(s), you must add the vehicle’s information to the portal.

Editing Vehicle Details

The Manage Vehicles page provides a comprehensive view of the information for a specific vehicle and allows you to add and edit additional vehicle information beyond what you entered during the vehicle registration process.

Using Vehicle Groups

Vehicle groups are used to organize the vehicles based on logical separations that make sense to your business. Groups allow you to easily filter reports, maps, and dashlets.

Using Vehicle Icons

When viewing a vehicle’s location on a map, the default icon appears as a pin with a circle.

Best Practices

3G Device Exchange

Upgrading from a 3G device? Here are the steps to request deactivation, and install and register the upgrade device.

Vehicle Warranties & Third-Party GPS Devices

Throughout the course of a vehicle’s life, regularly scheduled maintenance, or even non-scheduled maintenance/repair can become a burden, specifically when it comes to shop technicians refusing to work with the vehicle due to the installed GPS devices. Technicians may refuse to work with a vehicle altogether due to a third-party device installation, claiming the device…

Deep Dives

How do I hide a vehicle’s location?

The hide location feature is a convenient way to remove a vehicle's visibility from most areas of the dashboard and in maps/reports while still being able to use other benefits of the GPS tracking solution.

What are DTCs?

When a vehicle detects a system malfunction it generates a diagnostic trouble code (DTC), which will alert the driver via a warning light or other indicator on the vehicle’s dashboard. DTC codes help you understand what needs to be fixed so you can keep your vehicle safe and healthy. Understanding DTCs DTC’s (Diagnostic Trouble Codes)…