Logging In to the Portal

Welcome to Fleet Tracking! An account has been created for you and it’s time to log in to your Fleet Tracking Portal to check out your new software tool.

Welcome Email

After an account has been created for you, you will receive an email from Support with the subject line “Welcome! Let’s get started.” This email includes your username and temporary password, along with instructions on how to log in for the first time.

Welcome email

Logging in to the Portal

How to log in:

  1. In a browser tab, navigate to https://portal.responsiblefleet.com.
  2. Bookmark this address, as this is where you’ll sign in each time you use Responsible Fleet Fleet Tracking.

    The Login page appears.

  3. Enter your username as listed in the Welcome Email and click Next.
  4. Alternatively, you can click Send a Magic Link to get a magic link sent to your email that’ll sign you in instantly (see instructions for Magic Link login below).

    The password field appears.

  5. Enter the temporary password supplied in the Welcome Email and click Login.
  6. You are prompted to change your password.

  7. Enter a new password in the New password field and confirm your new password by repeating it in the Repeat password field, then click Submit.
  8. You are automatically redirected to the Portal and greeted with the Explore page. You are now logged in to the Portal.

    Explore page in Portal

Using Magic Link

On the Login page, you have the option to use Magic Link to sign in to the Responsible Fleet Fleet Tracking Portal automatically after clicking a link sent to your email.

How to log in using Magic Link:

  1. On the Login page, click Send a Magic Link.
  2. The Passwordless login form appears.

  3. In the Login ID text field, enter your username or email address to receive a login link via email.
  4. Click Send.
  5. An email with the subject line of “Log into Responsible Fleet is sent to your email address containing your Magic Link.

    This link will be valid for 5 minutes, and may only be used once.

  6. Click Go To Portal link in the email.
  7. Portal Magic Link email with cursor over Go To Portal link.

    A browser tab opens and a pop-up message asks if you’d like to stay signed in.

    Stay Signed In pop-up prompt with No or Yes option. The box is checked for "Don't show this again" option.

  8. Click Yes to reduce the number of times you are asked to log in.
  9. If the computer you are using is a shared device (e.g., a computer at a library), we recommend clicking No to keep your account as secure as possible.

    You are automatically redirected to the Portal and greeted with the Explore page. You are now logged in to the Portal.

    Explore page in Portal