Not seeing this feature? It may not be included in your current plan. Contact your Account Manager or Support to learn more.
The Driver feature is available to Enterprise customers only. Contact your Account Manager for additional information.
When you click on a driver from the Driver List, the Driver card for the selected driver appears. With the Driver Card, you can view/edit the driver’s details, view camera events (only applicable to customers with the Driveri add-on option), assign a vehicle to the driver, and send a dispatch to the driver.
Editing Driver Details
You can edit driver details from the Driver Card for the following items:
- First Name
- Last Name
- Reference ID (Optional)
- Country
- Timezone
- Email Address
- Phone Number
- Alert Preference
You may also add the driver to a driver group, view Hierarchy membership, and view/assign a vehicle using the Edit feature of the Driver Card.
How to edit driver details:
- From the Driver Card, click the edit icon (
). - In the Edit Driver Details section, make your edits.
- Click Submit Changes.
The Edit Driver Details page appears (displayed from Classic Portal).
Driver details are updated.
Assigning a Vehicle
You can assign a driver to a vehicle, change an existing vehicle assignment, and remove a vehicle assignment directly from the Driver Card.
How to assign a driver to a vehicle:
- From the Driver Card, under the Overview section, click Assign Vehicle.
- Use the Search for Vehicle field to locate and select the vehicle you would like to assign.
- Click Assign.
The Assign Vehicle pop-up appears.
The vehicle is assigned.
To change a vehicle assignment, click Change and follow the Steps #2-3 listed above. To remove the vehicle assignment, click X next to the existing vehicle assignment.
Sending a Dispatch
How to send a dispatch:
- From the Driver Card, click the Send Dispatch icon (
.) - In the To: field, enter the driver’s name or assigned vehicle label.
- In the search field, enter landmark name, vehicle, address, or POI.
- Click Send.
The Dispatch pop-up appears.
The dispatch is sent to the driver via the preferred contact method.




